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Leadership Challenges: Business Owner & Management Effectiveness Survey
Please complete the form below. A member of our team will get back to you once your assessment has been processed.
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Name
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First
Last
Email
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Phone
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Company
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Job Title
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Skills
Directions: Please number each of the following statements on a scale from 1 through 5
Not getting in front of enough new prospects
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Not closing enough new business
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Margins are getting thinner - price pressure
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Wasting time with people who end up not doing business with us (not qualifying)
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Talking too much and not listening to the prospect
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Our people are not as consultative as I would like, they show up and dump product knowledge
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Not getting enough good high-quality referrals
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Closing business, but it is not profitable enough for all the work it takes
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Not capturing our share of the business with some existing clients
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Frustrated by committee decisions that are huge timewasters for us
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Spending too much time with people that are not decision makers
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Not closing business fast enough- the sales cycle has gotten longer
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Inconsistent with our sales results
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Facing a lot more competition than we used to and we are no longer winning our share
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Being used for our information like price, creative ideas, demos, resources (free consulting)
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Staff
Directions: Please number each of the following statements on a scale from 1 through 5
Keep hiring salespeople who don’t work out
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Can’t figure out why some people are doing well, and others aren’t
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Don’t know which salespeople we should stick with long term and who to cut
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Are not sure that we have the “right people in the right seats on the bus”
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
The sales team doesn’t seem motivated
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Must hire a better caliber salesperson to compete today, but don’t know where to begin
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
We hire technical people who know our business, but they’re not effective at bringing in business
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Feel daunted by the thought of hiring a sales team that really can perform
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Have never managed a sales force before and uncomfortable or unsure of the best practices
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Hire good interviewers, but sometimes find that they are mediocre salespeople
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Would like to try to hire people outside of the industry, but can’t afford costly mistakes
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Would be in real trouble if our #1 salesperson left
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Would be in real trouble if owner/sales manager stopped selling
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
My best salespeople quit, but the mediocre ones stay around forever
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Structure
Directions: Please number each of the following statements on a scale from 1 through 5
Don’t have a way to effectively hold salespeople accountable
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Don’t know if our compensation plan is helping or hurting our efforts to grow
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Wonder why our experienced sales force doesn’t go after new business
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Haven’t seen measurable improvements in the bottom line since we hired a sales manager
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
When performance is suffering, we’re not as effective at coaching our people as we should be
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
We don’t have an effective way to on-board new salespeople- it takes them too long to ramp up
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
“Winging it” when it comes to sales, there is no repeatable sales process
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
My people aren’t 100% sure of what selling activities are expected of them each day
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
My people don’t have a prospecting plan that provides a mix of selling activities that drive business
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
When I try to establish daily or weekly activity goals they feel like its “Big Brother” watching them
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Strategy
Directions: Please number each of the following statements on a scale from 1 through 5
Don’t have a clearly defined “ideal client” profile that everyone agrees upon
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Are uncertain as to the right way to get in front of enough of those “ideal clients”
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
We struggle to differentiate ourselves and “sound different” than the competition
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Deliver superior service/product to our customers, but aren’t getting superior price or margins
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Have too much revenue coming from too few accounts.
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Feel reactive to the industry and economy
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Have lost some key accounts and aren’t sure why
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Are getting the “low hanging fruit”, but can’t seem to crack the tougher ones that would be “ideal”
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Our customers could buy more types of products from us, but we struggle to expand the relationship
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
We struggle to displace competitively held accounts
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1= Not a Problem
2= Rarely a Problem
3= Frequent Problem
4= Serious Problem
5= Critical, Must Fix!
Challenges & Priorities
Please provide your Top 3 Challenges and Priorities related to Management / Leadership and are within your control that you would like to overcome, resolve, or get better at:
Discussion Point #1
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Discussion Point #2
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Discussion Point #3
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What are these issues costing you?
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Please enter the $ amount that these issues are costing you in personal income per year.
Additional Comments
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